Thank you to everyone for your patience and understanding today while we worked through implementing our Alert Level 4 plan, and we apologise again for the mixed messaging about today's appointments.
We will be open again tomorrow, 20 August, from 10am. We will then be open from 9am to 5pm, 7 days a week, as normal. We will confirm early next week if our Thursday evening next week is going ahead.
Due to Alert Level 4 we will be operating at approximately 40% of our normal appointments. We have been vaccinating a substantial number of people in recent weeks but we are unable to maintain this with the Alert Level 4 distancing requirements. These reduced appointment number will continue until we are at Alert Level 2 or lower, however we will be attempting to make more appointments available within the distancing requirements during the coming days.
Unfortunately this does mean that a significant number of our existing appointments in the next few days will need to be cancelled, on top of those already cancelled from the last two days. We will be communicating with booked patients as far in advance as we can, depending on known alert levels.
We will be contacting patients by text or email if your appointment has had to be cancelled. We understand the frustration of cancelled appointments, however if your appointment is cancelled please do not come down to the vaccination pop-up. We recommend checking the www.bookmyvaccine.nz website for an alternative appointment time, either at our site or nearby. We have opened as many appointments as we can in the future and will continue to try to make more appointments available where possible.
If you receive a text or email re-confirming your appointment, then your appointment is still in place so please come at the allotted time. Please use with the Johnsonville Shopping Centre entrances for Countdown or the Northern Carpark.
Rest assured that we are committed to making as many vaccines available at our site as quickly as possible. In the meantime kia kaha everyone, and be kind to one another.