With the large number of people that we help every day, it can be difficult for us to get your perspective on our how we’re doing. We’re always trying to improve the way we work, and one recent example of this was the redevelopment of our website to make it quicker and easier to use.
If you’ve been into the medical centre recently you may have seen the iPad that we’ve now got set up at reception. One of the great features we’ve set up on the iPad is a short anonymous survey, normally only 2-3 questions long.
This survey changes every couple of months, and helps us to understand both the things we do well and the areas where we can improve.
The survey on the iPad is quick and easy to use, and lets you have more input into the way your medical centre works for you.
Next time you’re at the medical centre to see us, please take a minute to fill out the survey on the iPad to let us know how we’re doing.
In the near future we’re also looking to bring together a group of our patients who can be more regularly involved with helping us develop our services. If you might be interested in this then please keep an eye out for updates soon.